Chiangmai Properties (“we,” “us,” or “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website, www.chiangmai-properties.com, and our services. By using our website or engaging with our services, you agree to the terms of this policy. We may update this policy from time to time. Significant changes will be communicated to you via email or a notice on our website. Please check this page regularly for updates.
We may collect the following types of personal data:
Voluntarily Provided Data: Information you provide when using our services, such as: Names, Contact information (email address, phone number), Property preferences (e.g., type, location) Other information relevant to your inquiries or feedback.
Automatically Collected Data: Information collected through your use of our website, including:
- IP addresses,
- Device information (e.g., operating system, browser type)
- Browsing behavior (e.g., pages visited, time spent)
- Cookies and similar tracking technologies
We may also collect data from third-party sources if necessary for our services, but only with your consent or as required by law.
We process your personal data based on the following legal grounds under Thailand's Personal Data Protection Act (PDPA):
Consent: Where we rely on your explicit consent to process your data (e.g., for sending marketing communications).
Contractual Necessity: To fulfill our contractual obligations with you (e.g., providing real estate services).
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: To pursue our legitimate interests, such as improving our services, unless these are overridden by your interests or fundamental rights
We use your personal data for the following purposes:
- To provide real estate services, including property listings, transactions, and customer support.
- To improve our website and services based on your feedback and usage patterns.
- To send marketing communications about our services, events, or promotions (with your consent).
- To conduct market research and analyze trends to enhance our offerings.
- To comply with legal obligations.
We may share your personal data with the following recipients:
Third-Party Service Providers: Companies that assist us in operating our website and services, such as hosting providers, email marketing platforms, and customer relationship management (CRM) tools. These providers are contractually obligated to protect your data.
Legal Authorities: When required by law or to protect our rights, property, or safety.
International Data Transfers: If necessary for our operations, your data may be transferred to countries outside Thailand. We ensure adequate safeguards, such as standard contractual clauses, are in place to protect your data during such transfers.
You have the following rights regarding your personal data under the PDPA:
Right of Access: Request access to your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data, subject to certain exceptions.
Right to Restrict Processing: Request restriction of processing your data.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Withdraw Consent: Withdraw consent for processing based on consent.
Right to Lodge a Complaint: Contact the relevant data protection authority, such as Thailand's Personal Data Protection Committee (PDPC).
To exercise these rights, please contact us at admin@chiangmai-properties.com
We implement appropriate technical and organizational measures to protect your personal data, including encryption of data,role-based access controls, and regular security monitoring. In the event of a data breach, we will notify the relevant authorities and affected individuals as required by law.
We use cookies to enhance your experience on our website. Cookies help us analyze website traffic, personalize content, and remember your preferences. You can manage your cookie preferences through your browser settings. Disabling cookies may limit some features of our website.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example, transactional data may be retained for legal or tax purposes, while marketing data may be retained until you opt out.
We do not collect sensitive personal data unless explicitly provided by you for a specific purpose. Our services are intended for adults, and we do not knowingly collect data from individuals under 16. If you believe we have collected data from a minor without consent, please contact us immediately at admin@chiangmai-properties.com
We may send you promotional emails, but only with your consent. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us at admin@chiangmai-properties.com. We will not sell, distribute, or lease your personal information to third parties without your explicit consent, except as required by law.
We may update this policy from time to time. Significant changes will be communicated to you via email or a notice on our website.
For data protection inquiries, to exercise your rights, or to report concerns, please contact us at:
Email: admin@chiangmai-properties.com
Postal Address: 225/233 Ban Waen, Hang Dong, Chiang Mai, Thailand
Our website may contain links to third-party websites. Weare not responsible for the content or privacy practices of these sites.